API Information

Response Format
XML
Service Action Code
AERRQ
Current Version
1.5.3
Target Audience
AS
Environment
Production
Documentation
Go to the Auto Exchange and Refund documentation

What's New

  • The Automated Exchange and Refund web service (AERRQ) has been modified to provide a reason code in the event that the Change Fee or Other fee was manually manipulated by an airline agent.

Business Value

  • Provides airlines a more effective way to trace fraud and amounts being overridden by agents via the Automated Exchange and Refund product. •Required to correctly track fraud and the amounts being overridden. •Waiver table is necessary to provide airlines with the capability to waive restrictions and fees due to extraordinary events.

New Features

In the Request/Response

Optional

Parameter: waiverCode

Type: string

Description: Identifies the wavier code which is populated from the MISCO table, and the source of the waiver which can be ATSE or AGENT

Sample Value:

waiverCode //element(*,Fare.AER)/Fees/@waiverCode waiverSource //element(*,Fare.AER)/Fees/@waiverCode